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Userpilot

Userpilot adds in-app guidance and reports how people use the app.

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What should Userpilot measure after someone sees a hint?

Connect the web app through its browser integration and identify the user with a stable ID. Choose an app event for the outcome, such as saving a first invoice. Track the saved event only once the app confirms it.

Then compare whether people viewed or completed the guide with whether they saved the invoice. Plan the fields you send and leave invoice details out if they are unnecessary.

How does Userpilot count an active person?

Userpilot describes a monthly active user as an identified person who performs a tracked action in a calendar month. That can include a page view. The current pricing table lists Starter at up to 2,000 monthly active users.

Resource Center, more advanced reporting and event autocapture appear under Growth. Check the plan if you need one of those. Decide what to track intentionally before enabling automatic collection.

Which checks matter for a translated tooltip?

Userpilot’s flow localization documentation limits the feature to Growth and Enterprise. Use the app locale or the browser-language setting, then preview the actual flow and translated controls.

Userpilot documents keyboard shortcuts and a focus setting for tooltip and driven-action steps. Verify the focus setting, show a close control, and check that a keyboard user can return to the invoice form.

How can you check the guide on paper before collecting anything?

Sketch a fictional invoice form without customer or payment data. Use paper only. Leave the browser integration and replay settings untouched.

  1. Write one useful prompt
    Help someone find the draft button. Leave saving to the app and choose a confirmation that proves the draft exists.
  2. Draw the path without help
    Trace the form when the hint is dismissed or a translation is missing. Mark where focus should land.
  3. Keep content and data separate
    Download supported translation files or retain the guide copy and conditions in your own records. Check plan eligibility for bulk user and event export. When you remove the script, verify the invoice form still works.