Which permission wording did the customer actually see?
A collection form asks for consent by default. Testimonial.to records the wording shown and the customer’s choice on each form submission. If you change the request later, older records retain the wording they saw.
A Space is the workspace that holds the form, inbox and display. If you switch the consent field to Optional or Hidden, decide how you will handle submissions with no affirmative choice. Check permission for imported quotes separately.
How do you choose what appears on the Wall of Love?
Open the Space inbox and heart only the testimonials you want to show. Leave automatic additions off when you need to check each record first. You can share the hosted page or embed the Wall if you can edit your site’s HTML or add an HTML block.
Free lists one Space, 10 text submissions and two video submissions. Starter lists unlimited text collection and two video submissions. The Wall can display up to two videos on either plan, a separate limit from how many submissions the form collects. The form can keep accepting submissions after the Free allowance is used, but you need to upgrade to access the extras.
What can you take with you when you move the Wall?
Export the Space’s testimonials as a CSV. For items submitted through the form, the spreadsheet includes permission fields. Download video files separately and keep the page placements with your records so you can find each display later.
Unheart a quote to remove it from the Wall while keeping the Space record. Check any standalone uses you made separately. If a customer asks to remove a quote, give them a way to contact you. Testimonial.to also documents a same-email self-service hide option for submissions on or after March 20, 2025.
Can you check a quote after changing the form wording?
Use two fictional submissions on paper, with no live form or public Wall.
- Write two versions of the permission requestLet the first submission agree to a website quote. Let the second agree to a website quote and video. Keep each decision with the wording that was shown.
- Pick what to displayMark the two quotes for the sample Wall. Leave the first recording out. Draw the CSV rows to show each decision and keep the second recording as its own file.
- Remove one quote from the displayCross out one quote on the sample Wall while leaving its record in the Space. Check whether a separate copy on a different page needs removal.