How can you make an instruction easier to follow?

Give one scene one action. For an onboarding clip, have the presenter name the action while a fictional screen shows where to click. Keep the script in a separate document so you can correct it after the app’s button labels change.

Can the same presenter clip go in training and paid ads?

Synthesia says stock and synthetic avatars and voices may be used in examples such as website training or product videos, and excludes paid promotion. Custom avatars follow the agreement with the person whose voice or likeness is used and Synthesia’s moderation rules. The provider requires free, informed consent from that person and confirmation they are over the applicable legal age.

Decide where the video will appear before choosing a presenter. Confirm the current publishing terms and sharing access for that use.

What counts against your allowance and what can you take with you?

Synthesia’s October 2026 plan update describes a shared monthly video allowance for creation or dubbing, followed by credits. The extra credits and included features depend on your plan, and the video creation credit cost varies with generated avatar footage. Basic and trial users cannot download videos.

Starter, Pro and Enterprise can download a generated linear video as MP4 and captions as SRT or VTT, which are text files with timing. Interactive scenes with choices or branches do not export to MP4. If you need both, keep a separate linear version and retain the script and captions alongside it.

How do you check the clip before handing it to someone else?

Draw two scenes for a fictional settings tutorial. Do not create a video or use a real presenter.

Check the instruction
Cover the presenter’s lines and read the captions. The visible screen and captions should give the same next action.
Check the handoff
Label the destination as help center or paid ad. Then mark whether the recipient needs a normal video file or expects to click choices during playback.