Use a collection form to accept a video. Shapo’s guide describes automatic display across widgets, so keep the collection flow separate from a public display until you have verified what is included.

A widget is the display block embedded in your site. If you use a widget that selects records by tag, reserve that tag for testimonials you have cleared for that page. Check any hosted wall separately. Ask where you may use the video, name and photo before adding them to a public display. A review you can import still needs the right to reuse it.

How many records can you collect and what can you keep?

Free lists up to ten testimonials, collected or imported. The pricing FAQ says new entries become unavailable to view and imports are restricted after the cap. Keep a separate count before sending invitations.

Shapo documents downloading individual video files from the testimonial player and a developer API that returns testimonial records. Confirm access on your plan and the fields you actually receive. Keep the permission wording and the respondent’s answer separately if you cannot verify that they travel with the record.

How would you rehearse showing just one customer story?

Draw a private form and a public product page. Use made-up names and a pretend clip. Keep the form, site and review accounts disconnected.

Choose the allowed use
Mark one person as permitting a product-page video and the other as allowing private feedback only.
Draw the display selection
Give only the first clip the tag used by your widget. Draw the product page and a separate hosted wall to check whether either could display the other record.
Rehearse taking it down
Remove the first clip from the display selection when the person withdraws permission. If the surface cannot reliably exclude it, remove that display. Check every page or wall where it appeared.