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Quackback

Quackback combines feedback boards, a roadmap and release notes in a managed or self-hosted service.

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Can people read a board without being able to post?

On the default public preset, people can read the board and sign in to vote, comment or submit. The private preset is for workspace members. The board has separate controls for viewing, voting, commenting and submitting. Check which preset and settings your Cloud plan supports before putting private feedback there.

What happens if the same person voted on both posts?

Quackback’s merge guide says the retained post counts unique voters once. The duplicate keeps a link to the retained post, and the guide describes an unmerge option. Check the audience and write a useful update on the retained post. Email preferences affect which subscribers receive it.

What are you paying for on Cloud or managing yourself?

Cloud Free lists one board, 50 posts and one seat after the trial. The comparison puts private boards and workspace exports on Business and above. The self-hosted AGPL edition has no license fee, but you manage the service, its storage, backups and upgrades.

What can you download before moving away?

Eligible workspaces can export individual board posts as CSV or request a broader workspace download. Moving to another workspace still requires setting up some items by hand. The vendor says support conversations can be kept as an archive but cannot be imported to another workspace. For a self-hosted recovery backup, preserve the database and file storage as well.

Who should be allowed to comment on a beta request?

Draw a fictional beta board with separate columns for seeing, voting, commenting and submitting. Decide what an invited tester and a signed-out visitor should be able to do.

  1. Compare the two people
    Give each person an expected yes or no for each action. Keep the request team-only if it describes a real account.
  2. Find the accidental exposure
    Check whether anyone you excluded can still read the board. If they can, changing comment permissions alone cannot fix that.