Which details does your app pass to Product Fruits?
Your app loads Product Fruits with a workspace code and a stable identifier for the signed-in person. If you show several languages, pass the current language. Clear the running integration on logout or before restarting it in another language.
Decide where an app event comes from before a tour refers to it. To guide a person through inviting a teammate, keep the invitation action in the app and use the tour to explain when and why to do it.
Why can one person count twice across workspaces?
Product Fruits counts users it starts for within the monthly billing period. It uses the supplied identifier to count a person once in one workspace. If the same person is tracked in two workspaces, they count once in each.
The vendor says going over the quota does not automatically raise your bill. It separately says over-quota users do not see Elvin Copilot. Check whether your plan and quota cover the assistant before relying on it. Check your workspace usage rather than counting tour views.
What happens if a tour has no copy for the chosen language?
The app must pass the language rather than leaving detection to Product Fruits. Tour and hint cards do not fall back to a default language. The plan table lists one language on Starter and automatic translations on Pro and Business.
Check that the app language code and guide copy match. Test how the actual tour behaves with keyboard focus, a visible close control and a small screen. Keep an in-app help link available if a tour is missing or difficult to use.
How can you rehearse an invitation tour without sending an invitation?
Draw the invite screen for a fictional workspace. Use paper only, with no email addresses, connected workspace or real invitation.
- Separate the explanation from the actionWrite when someone needs to invite a teammate and which permission choice they need to understand. Keep the explanation available independently of the tour.
- Try a second language and an exitDraw the same card in another language. Mark the close control and where focus should go next. Write what a person sees if there is no translated card.
- Make a handoffSave your wording, the matching language and targeting conditions outside Product Fruits. The tracked-users CSV includes user properties and activity. Turn off or remove the integration from the app when replacing it, and check the invite screen still works.