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Prismatic

Prismatic lets a product team build reusable integrations and configure a copy for each customer.

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What stays shared and what changes for each customer?

Build the common workflow once, then configure an instance for a particular customer. The instance has its own connections and settings. Depending on setup, customers can use the embedded marketplace and its configuration wizard to connect an account. Decide who can change an active integration.

What should you ask about in a plan and a handoff?

Prismatic pricing combines a platform subscription with active customer instances. Estimate how many instances will be active, then check any usage limits for each instance and how often your workflows run. Keep the workflow requirements, field mappings and customer connection references. Plan what has to be configured or authorized again if you move.

Which part of a fictional export is shared between two customers?

Draw one shared workflow that creates a summary of completed orders for two fictional shops.

  1. Give each instance its own settings
    Write a different connection and output destination for each shop.
  2. Read the expected output
    Check that one shop’s summary uses only its records. Sketch what the workflow shows when that shop disconnects.