What can a replay show that an event count misses?

An event count tells you how often a button was pressed. A replay can show that a visitor scrolled past the button, came back and stopped when a message covered it. Use the recording to decide what to investigate. A replay alone cannot tell you why the visitor left.

What should you keep out before starting the recorder?

Decide which pages and actions you need to observe. Keep sensitive pages out of the capture plan. OpenReplay’s web Private Mode keeps layout and interactions while suppressing visible text, network data and console logs. Check what a disposable recording actually shows before relying on it.

Capture controls act on new recordings. If you change masking later, the new setting will not remove material from older recordings. Keep names, form values and private content out at the point of collection.

How do hosting and recording limits differ?

Compare recorded-session pricing on Serverless with the managed Dedicated option and the infrastructure and maintenance you would cover for a self-hosted instance. Check retention and which people can view recordings before choosing.

What can you carry to your own reporting system?

OpenReplay documents warehouse connectors for captured data on Enterprise Edition. Check which tables are included and whether they serve your reporting needs. Keep the original business records in their own system and decide what you need to retain from the investigation.

What should a recording reveal about a covered button?

Sketch a fictional form where a help panel covers the submit button. Write down the interactions you need to see while leaving every form value and network message out of the recording.

Mark the useful sequence
Show the panel opening, the button being covered and a visitor trying to continue.
Set the collection boundary
Mark the form text, typed values and other pages as outside the exercise. If layout and interactions answer the question, leave the remaining content out.
Write an acceptance check
Plan to verify that the sequence can be reconstructed and the fictional content is absent. Keep this on paper until you can confirm a disposable page with no live data or connected services.