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Miro

Miro is an online whiteboard for workshops, planning and mapping how people use an app.

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When is Miro useful for a design workshop?

Use Miro when several people need to add observations, sort them and agree on a next step in the same session. For a booking page, put each step in a column, then ask people to add a note where they expect a customer to get stuck. Miro Starter adds a timer and voting to help the group choose what to fix first.

For a process diagram you want to keep as an editable file in your chosen storage, draw.io is an option. For a rough sketch you want to draw and share quickly, Excalidraw has a browser whiteboard and an editable file export.

What happens when you create a fourth board on Free?

The team can keep creating boards, and only its three most recently created boards stay editable. The oldest of the four becomes view-only. Editing that old board recently does not move it into the three.

Count the boards across the whole team. If you need a larger set of editable boards or private boards, Miro listed Starter at US$8 per member per month with annual billing in November 2026.

How can a client see only the workshop board?

On Free, an email invitation adds someone to your team, where they can see its other boards. If a client should only see one private board, choose a plan that supports signed-in guests and give them access to that board.

What the client can do with each sharing option
Sharing optionWhat the client can do
Public link on FreeOpen the board as a viewer. Anyone with the link can access it.
Guest on StarterSign in to view or comment on the invited board.
Guest on BusinessSign in and edit the invited board if the team allows guests and you grant edit access.

Which copy can you reopen after the workshop?

A PDF or image gives people a copy they can read. A CSV can capture sticky-note text. Use an editable Miro backup when you need to recreate the board in Miro.

Free offers lower-resolution exports on supported devices. A standard export omits comments and voting results, and CSV drops the layout and links between objects. Record the decision as ordinary board text before exporting it.

An owner or co-owner on a supported plan can download a .rtb backup. Importing it into an eligible Miro team makes a separate board. Miro’s normal download and upload limit is 1 GB per board.

How can you plan the first workshop on paper?

Draw three columns for a fictional appointment flow. Use one each for choosing a time, entering details and getting a confirmation. You can work through the exercise without a Miro account or an invitation.

  1. Collect one observation per step
    Add three made-up notes. For example, under confirmation write “I can’t tell which time I booked.”
  2. Give the outside reviewer a clear role
    Decide whether they need to add notes, leave comments or read the result. Write down which board they should see and whether access should end after the workshop.
  3. Record what changed
    Pick one fix and write it in a sentence with the expected result. Decide who needs a readable copy and who needs to reopen the board. Before trying this with Miro later, confirm the team and board contain only disposable content and check the sharing scope before changing permissions or inviting anyone.