How can you see whether people finish a task?

Import a clickable Figma prototype and define a clear goal, such as reaching the confirmation screen for a new date. Maze can show results for that task and the routes people took.

Check that the final screen proves the intended outcome. If the same screen appears after both a change and a cancellation, fix the prototype or review the paths before treating that screen as success.

What can you learn from a small round of tests?

A few participants taking the same detour can show you where to look. Report the count and how you found those people, then test the revised version with people who do that task.

Panel orders use credits. Check which audience filters and screeners are available and review the order cost. The initial trial includes prototype testing but excludes some methods and recruiting features.

Paid plans can export the whole study as CSV. Check that the fields you want are included before relying on the file. Downloadable audio, camera or screen Clips are separate and depend on device and recording permissions.

Use fictional records in the prototype. Explain what you plan to capture, who can see it and whether a participant can choose a version without recording. Share a short findings summary when the full report would expose private details.

How can you check that two paths count correctly?

Draw three screens for a fictional booking change. Use no account, prototype link or recorded session.

Set the goal
Mark a screen that confirms the new date and shows the old date is gone.
Draw two paths
Draw one route that finishes and another that returns to the original booking. Write what the study should count for each.
Find a false success
Pretend both routes land on the same generic “Done” screen. Mark why that screen cannot prove the booking changed and revise the task or the prototype before testing.