When should you use your own participant list?
Use your own list when you need people who already know your product. Segment it by a relevant trait and check permission to contact each person. Great Question’s current pricing page lists the Respondent panel as a paid add-on for self-serve. Enterprise can choose from additional recruitment options.
A research contact list is not an invitation to contact everyone in it. Record who can be invited, who declined and who should not be contacted again.
Can someone agree to an interview without agreeing to a shared clip?
Track agreement to participate, to record and to share a clip separately. Tell people who will have access and when you intend to remove the data. Check the workspace’s consent, recording and retention settings for the chosen plan. Do not infer agreement to reuse a clip from an accepted invitation.
What do seats, recruitment and exports cover?
The public self-serve offer lists $129 per active researcher per month on monthly billing, up to five seats. View-only observers do not need a paid seat. External recruitment and participant incentives are separate.
Great Question documents CSV export for survey responses. Check the options and permissions for recordings, transcripts, contact records and consent separately. Keep the allowed research artifacts and a clear record of what must be deleted or left behind.
What should follow a person into the next round of research?
Draw three made-up contact cards. Use no actual list, study, invitation, payment or recording.
- Give each card a permissionOne fictional person agrees to another interview, one declines and one has no contact permission recorded.
- Choose an audience without sending anythingSelect the one eligible person for the pretend interview. Leave the other two off the invitation list.
- Separate recording from contactIf the selected person agrees to the interview but declines recording, mark notes only if permitted. Record no clip permission.