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G2

G2 hosts and moderates software reviews and publishes product profiles that buyers can compare.

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What makes a G2 review different from your own quote?

A software user writes a review and G2 moderates it before publication. A vendor can ask for feedback and respond within the product profile. The vendor does not choose which critical reviews the platform removes.

G2 documents rules for incentives on its platform. They must never depend on a positive opinion, and G2 labels confirmed incentivized reviews. Check current policy before arranging any invitation.

What is available from a free profile?

G2 lists a free basic product profile. Review-management tools, widgets and rights to use particular reports or assets depend on the package. Check the specific feature before designing a page around it.

Can you keep review data if you change vendors?

G2 documents a CSV download from Review Activity in my.G2. Verify whether your account has access and which fields it includes. Check G2’s terms and your agreement before republishing reviews or badges.

You can remove your own placement. For content still hosted on G2, use its moderation process if there is a rule issue.

How can you rehearse the request and response?

Draw a fictional software listing on paper. Send no request, write no live review and use no account.

  1. Ask about actual use
    Write a neutral prompt that asks what job the person tried and where they got stuck.
  2. Separate reply from moderation
    Draft a factual reply to a fictional criticism. Mark when you would report an actual guideline violation instead.