When would you use a survey link or an in-app prompt?

Start with a Link Survey if you know when to ask for feedback. Put a link at the end of a setup guide, for example. To show a question after a visitor finishes a specific action inside your product, connect the Formbricks SDK, a small software library your app uses to show the survey.

A link survey can use a PIN. The PIN can be shared, so treat it as a shared gate. If you need to recognize returning users or target people by details such as their account plan, check the Cloud plan or self-hosted edition that supplies those features.

How can you check a short survey before showing it to users?

Sketch the prompt before connecting it to your app. Use a made-up example. Keep contacts, tracking details and real response destinations out of the exercise.

Choose one moment
Ask “Did you find where to save your first project?” right after a setup guide. Start with a plain link while you decide whether the timing needs to depend on app behavior.
Walk both branches
Show a short confirmation after “Yes.” After “No,” ask one optional question about what was unclear. Check what happens to anyone who skips it.
Check the ending and data
Read the confirmation from a respondent’s perspective. Decide which answer columns you actually need before adding contact details or copying data anywhere. If you later connect an in-app prompt, check in a disposable app that it appears only after the intended action.

What does Formbricks save and export?

Summary groups the answers. Responses shows individual submissions and whether they were finished. Download all, filtered or selected responses as CSV or Excel.

A response can include a contact, hidden fields or information such as the source page. Leave out information you do not need, and inspect the export before sharing it. Check who in the workspace can view responses as a separate decision from who can answer the survey.

What counts toward a Formbricks Cloud plan?

The Surveys Hobby plan lists one workspace and 250 responses per month. Completed and partial responses count. Pro lists three workspaces and 2,000 monthly responses.

In November 2026, the published Pro price is US$74 per month when billed yearly or US$89 month to month, before VAT. Pro can charge for additional responses if you opt in to overages. If you expect a spike on Hobby, check the current limit behavior before launch.

What do you take on if you run Formbricks yourself?

The Community edition is licensed under AGPLv3 and lists one workspace and unlimited surveys and responses. You run the application and its supporting services and pay for your own infrastructure. Enterprise-only features require a separate license.

The current self-hosted stack uses multiple services, including a database, on a server you secure and update. Plan how to back up the database, configuration and any stored files. Try restoring those copies before you depend on it for real responses.

A CSV takes your answers with you for analysis. Recovering a working survey service also takes its questions, settings, access rules and any files it uses.