What can each person do in the marketplace?
The operator can approve sellers, manage categories and configure payment gateways. Sellers can create listings, manage inventory and fulfill orders. Buyers use the storefront and checkout. Arcadier offers default portals and developer access for custom frontends.
Who handles a refund when a sale changes?
Start with the processor you configured. Arcadier documents a Stripe integration that can split the payment between the operator and seller. A custom processor can have a different refund path. Check who can act and compare the order, processor result and any seller amount before closing the case.
What should you ask for in a quote and a data handoff?
Arcadier’s current pricing page separates one-time setup, recurring platform and maintenance, and pay-as-you-go support. Confirm which pieces and environments are in your quote. Administrators can export listing fields to CSV, including custom fields. Verify separately how to keep order history, seller records, media and custom frontend code.
What would you show to each person after a sale?
Sketch one fictional purchase and three panels for the buyer, seller and operator.
- Draw the boundariesGive the buyer a receipt, the seller its fulfillment details and the operator the commission and payment state.
- Add a changeImagine an item is returned. Write where each person would look for an update and who checks the processor result.