Which list does someone leave when they unsubscribe?

An automation can be associated with particular lists. These settings control which lists an unsubscribe affects. Open the automation’s settings and check the associations before activating it, especially if you have both a general newsletter and a separate topic list.

How far can one Starter automation go?

Starter allows up to five actions per automation. An action is a step such as waiting, applying a tag or sending a message. Start with a signup trigger and one useful email. Check action availability and list subscription before adding more steps.

How do contact limits and exports affect your plan?

The current send-limit guide lists Starter at ten times the plan’s contact limit for each monthly send period. That makes a 1,000-contact allowance a 10,000-send allowance under that rule. Check your account’s limits and reset date.

List export opens with Active selected. Change it to Any or export the needed statuses separately so you do not lose unsubscribed records. The CSV does not include contact notes. Save the workflow and list associations separately.

Would leaving one topic stop the right messages?

Draw a fictional reader who chose both product tips and the general newsletter. The reader wants to leave only product tips. Decide how to check the list associations before enabling anything.

Draw the two choices
Label each list and mark which list the product-tip automation should use.
Trace the unsubscribe
Record which list should change and which should retain the reader’s existing choice.
Check the move file
Write both list statuses in the paper export plan so you could recover the same choices later.